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Luxury concierge & high-end services

Magnetic Travel

Ibiza

End-to-end booking for a luxury concierge: clients book in a few clicks while the team cuts manual work by 80% — ready for new markets without a big budget.

  • −80% manual booking work
  • Mobile-first client experience
  • Scalable across markets
Luxury concierge · IbizaSeven services. One booking flow.
Booking platform · Operations dashboardOpenMind

Magnetic Travel's affluent clients needed a simple way to book car rentals, boats, transfers, spa, drinks, groceries — even daycare. Their team was overwhelmed managing bookings by phone and email.

OpenMind delivered a custom platform that streamlines operations, delights clients, and supports growth without breaking the bank.

01

The challenge

A booking experience that feels as effortless and premium as the services being paid for — plus an internal system that removes the manual loop, ready to grow with the business and fit a limited budget.

02

Our solution

Think of an online store, but for luxury experiences. Clients browse and book services in a few clicks on phone or laptop; managers see all bookings, add services and make changes from a central dashboard.

We kept costs down by starting from a proven, pre-designed foundation and customizing it to Magnetic Travel's needs — focusing effort on what mattered: ease of use and readiness to scale.

03

Key takeaways

The right digital tool enhances a business: fewer repetitive tasks, happier clients, and a foundation Magnetic Travel can build on — whether serving more clients in Ibiza or expanding to new destinations.

  • Central team dashboard
  • Automated operations
  • International expansion ready
80%Less manual booking work
1Central dashboard
7Service lines bookable

What clients can book

01Car rentals
02Boats
03Transfers
04Spa
05Drinks
06Groceries
07Daycare

Project credits

Client
Magnetic Travel, Ibiza
Scope
Product design, booking platform, operations dashboard
Imagery
Magnetic Travel

Fewer phone calls, more bookings — and room to grow beyond Ibiza.

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